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Manage leads, automate workflows, and boost customer retention with Alactic CRM.
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What Does Alactic CRM Offer?

A complete ecosystem to manage leads, automate outreach, and empower your team — see it all in action.

Dashboard

Intuitive Dashboard, Enquiries & Leads

Get a bird's-eye view of your entire sales pipeline the moment you log in. Every enquiry is captured, categorised, and routed to the right rep automatically.

  • Real-time KPI widgets — conversions, revenue, follow-ups
  • Smart lead cards with contact history & priority scoring
  • Drag-and-drop pipeline stages for instant status updates
  • Automatic enquiry capture from web forms, calls & chat
AI Powered

AI Voice Agent Integration

Let an AI-powered voice agent handle initial outreach and qualification calls — seamlessly integrated with your existing business number.

  • Natural-sounding AI calls for lead qualification & follow-ups
  • Connect your own phone number — no new hardware needed
  • Auto-log call summaries, sentiment & next steps into the CRM
  • Customisable scripts & voice persona for your brand
Contacts

Contact & Account Management

Organise every client relationship in one place — from individual contacts to enterprise accounts with multi-level hierarchies.

  • 360° contact profiles with interaction timeline
  • Account hierarchy & multi-branch management
  • Custom fields & tags for advanced segmentation
  • Bulk import/export with duplicate detection
Tools

Forms, Documentation & Workflow Automation

Build custom forms, generate documents on the fly, and define automated workflows that eliminate manual busywork.

  • Drag-and-drop form builder for lead capture & surveys
  • Auto-generate proposals, invoices & contracts from templates
  • Visual workflow designer — trigger actions on any CRM event
  • Approval chains, reminders & SLA escalation rules
Team

Team Activity & User Management

Monitor every team member's performance, assign roles, and ensure accountability with granular activity tracking.

  • Live activity feed — calls made, deals moved, tasks done
  • Role-based access control & permission groups
  • Individual & team performance scorecards
  • Task assignment with deadlines & priority levels
Email

Smart Email Handling

Send, receive and track emails directly from the CRM — with templates, scheduling, and open/click analytics built right in.

  • Two-way email sync with Gmail & Outlook
  • Ready-to-use email templates with merge fields
  • Open, click & reply tracking on every message
  • Scheduled sends & automated drip sequences

Why is a CRM so important?

A CRM centralises every customer interaction, automates repetitive tasks, and gives your team real-time insights — turning scattered data into predictable revenue and stronger relationships.

Lead Pipeline

Visualise every lead's journey from first touch to closed deal with a drag-and-drop pipeline that keeps your sales team laser-focused.

Email Templates

Send professional emails in seconds with pre-built templates, tracking open rates and replies — so no follow-up ever falls through the cracks.

Analytics Dashboard

Real-time charts and KPIs give you a bird's-eye view of performance — revenue forecasts, conversion rates, and team activity at a glance.

Key Features

Lead Management

Capture, score, and nurture leads with a kanban-style pipeline view. Assign leads to team members and track every interaction.

Enquiry Tracking

Never miss an enquiry — every form submission, call, and chat is logged automatically and routed to the right person instantly.

Reminders & Notifications

Automated reminders for follow-ups, meetings, and deadlines keep your team on track and ensure no opportunity slips away.

Why It Works

Why Choose Alactic CRM

Boost Productivity

Automate repetitive tasks like follow-ups, data entry, and scheduling — freeing your team to focus on closing deals.

Save Time

Centralise all customer data, communication history, and pipeline insights in one place — no more switching between tools.

Grow Revenue

Track every lead from first touch to conversion with real-time analytics, so you never miss a high-value opportunity.

Empower Your Team

Role-based access, team dashboards, and activity tracking keep everyone aligned and accountable.

Secure & Reliable

Enterprise-grade security with encrypted data, role permissions, and 99.9% uptime you can count on.

Beautiful Dashboards

Real-time charts, KPIs, and visual reports give you a bird's-eye view of your entire business at a glance.

Team
Email
Tools
AI
Reminders
Enquiries
Alactic CRM Dashboard
Case Study

How Shaurya Kunj Transformed Sales with Alactic CRM

Shaurya Kunj is a premium real estate project offering modern living spaces with world-class amenities. Before Alactic CRM, their sales team struggled with scattered enquiries, missed follow-ups, and zero visibility into the pipeline. We deployed our full-stack CRM to digitise their entire client journey — from first enquiry to possession handover.

95% Lead Capture Rate
3× Faster Follow-ups
60% Conversion Lift
Auto Reminders & Alerts
360° Client View
Real-Time Analytics
Shaurya Kunj
Our Approach

How We Build Your CRM

Discovery & Requirements

We map your sales workflow, team structure, and pain points to design a CRM that fits your business like a glove — not a one-size-fits-all template.

1

Pipeline & Module Design

We design your lead pipeline stages, email templates, enquiry forms, and dashboard widgets — everything tailored to how your team actually works.

2

Development & Integration

Our MERN-stack engineers build the CRM with real-time APIs, email integrations, and a responsive React dashboard — all rigorously tested.

3

Training & Launch

We onboard your team with hands-on training, migrate your existing data, and go live — with dedicated support to ensure a smooth transition.

4

Ongoing Support & Iteration

We continuously refine your CRM based on usage analytics — adding features, optimising workflows, and scaling as your business grows.

5